Privacy of the house

This notice explains how Alsio Vandrelli, a private equestrian estate at Willowmere Lane (“the house”, “we”, “us”), collects, uses, stores, and shares personal information. It applies to letters sent to the estate, to this gazette and the pages printed with it, and to any morning arranged by appointment. It is meant to be read. If a part is unclear, write to hello@alsiovandrelli.estate.

The house is the data controller for the information described here. There is no separate data-protection officer. Correspondence on privacy is received by the same hand that receives requests to visit. We keep this notice under the law of England and Wales, and, where it applies, the UK GDPR and the Data Protection Act 2018.

What we collect

We collect only what the work of the house requires. That usually includes:

• Your name, and the name of any companion who will ride.
• An address for letters, an email address, and a telephone number if you give one.
• The contents of your letter: a few words of your riding, when you wish to come, and whether the house should prepare a horse.
• Whether you bring your own horse, and such particulars of that horse as are needed for a safe morning (age, experience, known vices, vaccinations, and farriery, if you tell us).
• Emergency contact details, and any information you give us about health, injury, pregnancy, or other condition that may affect the safety of the ride.
• The fact of an appointment, its hour, what work was taken, and any note needed for a later letter.
• Technical information that a browser sends of its own accord when you open these pages (such as the type of device, a general location derived from an address on the network, and the pages asked for). We do not use this to follow you across the rest of the internet.

We do not ask for payment-card numbers on this gazette. If a fee is later agreed by letter, payment particulars are taken only as then described, and are not stored on these pages.

Health information, where you choose to give it, is treated as confidential and as a special category of personal data. We ask for it only so that we may receive you safely, choose work and a horse with care, and know whom to call if the morning requires it. You need not give it; if you withhold what we reasonably need in order to receive you, we may decline the appointment.

Why we keep it

We use personal information to reply to letters; to decide whether and how a morning may be arranged; to prepare a horse, the yard, and the work; to keep a modest record of who has been received; to protect the safety of riders, horses, and those who work here; to keep accounts if a fee is due; to answer a claim or an insurer if one arises; and to keep this gazette in decent order.

The legal grounds we rely on are these. Preparing and keeping an appointment is processing necessary for a contract, or for steps you ask us to take before a contract. Safety, the keeping of the yard, the defence of legal claims, and the ordinary running of a private estate are legitimate interests, which we balance against your own. Where the law requires a record, we keep that record because we must. Health information is processed with your explicit consent, or, in an emergency, to protect vital interests. You may withdraw consent for health particulars by writing to the house; withdrawal does not affect a morning already taken, and we may then be unable to receive you again until the matter is clear.

We do not sell names. We do not send newsletters. We do not profile you for advertising. The gazette is not a marketplace.

Who receives it

Letters are read by those of the house who arrange the work. A riding professional engaged for a morning may be told what is needed to teach or to lead you safely. An insurer, solicitor, or similar adviser may receive what is necessary if a claim, accident, or dispute arises. A public authority may receive what the law requires. If you bring a horse, a farrier or veterinary surgeon attending the estate may be told what they need for that animal.

The gazette was designed and built by DECANOVA. They are not given the contents of your letters as a matter of course. Hosting, electronic mail, and similar technical hands may process addresses and server logs as processors, on our instruction, and only to keep the paper and the post in working order. We do not permit them to use your particulars for their own purposes.

We do not transfer your letters outside the United Kingdom except where a processor stores a copy in a country that the UK has assessed as adequate, or where other lawful safeguards are in place. If that should change, we will say so here.

How long we keep it

A letter of enquiry that does not become an appointment is kept no longer than twenty-four months, unless you ask us to keep it with a view to a later morning. Records of a visit, including any incident note, are kept for seven years, which is long enough for the ordinary period in which a claim might be brought. Accounts, if any, are kept for the period the tax law requires. Server logs are rotated on a short cycle and are not an archive of your riding. When we no longer need a record, we destroy it or render it anonymous.

Cookies and this gazette

These pages do not set advertising cookies, do not drop a tracker for a third party, and do not follow you with a pixel. What you see is paper, type, and the small scripts required for the gazette to open, to remember that you prefer reduced motion if your machine says so, and to keep the house in one piece on the screen. Those are strictly necessary. There is no banner because there is no bargain to strike. If that should change, this notice will change with it, and we will ask before we set anything that is not required for the page to work.

Your browser may store a little of its own accord. That is your machine, not ours, and is governed by your own settings.

Your rights

You may ask what we hold, ask for a copy, ask us to correct what is wrong, ask us to erase what we no longer need, object to processing that rests on legitimate interests, ask us to restrict processing, and, where the ground is consent or contract and the processing is by machine, ask for portability. You may withdraw consent where we rely on it. You may complain to the Information Commissioner’s Office if you are not satisfied with how we keep your particulars (ico.org.uk).

We will answer without undue delay and within one month, unless the request is many or difficult, in which case we may take a further two months and will tell you why. We may need to be sure of who is writing. We will not charge for an ordinary request; we may refuse or charge for a request that is unfounded or excessive.

Children

The house is not a school of first steps and does not offer mornings to the public as a children’s ride. A person under eighteen is received only if a parent or guardian writes, attends, and accepts the conditions of the visit and the ride on their behalf. We do not knowingly collect a child’s particulars from this gazette for any other purpose. If you believe we have done so in error, write at once and we will delete them.

Photographs and the plates

The plates on this gazette are of the house and its grounds. They are not portraits of guests unless a guest has agreed in writing that a study may be kept. We do not publish the names of those who ride here. You may not photograph other guests, those who work the yard, or the horses of the house for publication without the house’s written leave. A private picture of your own morning, taken without disturbing the work, is a matter of courtesy: ask first.

Changes

The house may amend this notice. The date at the head of the page is the date it speaks from. A morning already arranged is not governed by a later amendment except where the law requires it, or where we write to you because the change concerns that morning.

Write to the house at Willowmere Lane, or to hello@alsiovandrelli.estate. Composure is preferred to hurry. So is a clear letter.